For additional information, please consult with your local representative or call our office, toll free, 1-800-268-1250.
PREPARING FOR YOUR KICK-OFF
Setting Your Sale Dates
When setting the date of your fundraising campaign, consider your organization's activity calendar so that your sale does not conflict with other events already scheduled.
Display Cases
Prepare a display case showing any product samples, and any prizes you are offering participants. Shortly before or in conjunction with your kickoff, unveil the display to intensify enthusiasm for the campaign.
Newsletters
In preparation for your kickoff, prepare two newsletters. The first newsletter is sent home to parents about two weeks before the kickoff to advise them of what your group will be doing and how this will benefit the participants. The second newsletter is sent home on the day of the kickoff. It discusses the sale dates, cash procedures, products and reminds them of your goal.
Posters
A very successful technique for raising participant awareness and involvement with the upcoming fundraising campaign is to hold a poster contest a short time before the kickoff.
Participant Sales Kits
Prepare a participant sales kit using the materials supplied in your Sunsweet sales kit order. Include the second newsletter, a product brochure for each program you are selling a 2 part carbonless order form and a prize brochure (if you are using a Sunsweet prize program in your campaign).
Progress Thermometers
Sunsweet includes two progress thermometers in your sale kit order. These are a great visual aid for keeping everyone informed of how the sale is progressing. Place your thermometers in prominent places throughout the building and keep them updated.
KICKING-OFF A GREAT SALE
Make it S-I-M-P-L-E-E A great sales kickoff assembly leaves everyone super-charged for the sale. It's an event that explodes with information and inspiration. At Sunsweet, we call it the Keep It Simple System, with the emphasis on Simple.
Keeping the Momentum Going Use daily announcements, news updates, review songs, tell jokes or whatever it takes to keep the spirit and momentum of your sale going during the selling period. Keep the progress thermometers up to date. Offer daily draw prizes, such as a money jar, movie passes, etc. for sellers who return with new sales.
Remember to emphasize the importance of politeness when participants introduce themselves to others as a representative of your organization. Also, review cash procedures and ensure it is understood by all that cheques are to be made out to your organization (not to Sunsweet).
PREPACKAGING PER PARTICIPANT
If using our Prepackaging Per Participant service, please observe the guidelines listed below. Following these few steps will allow us to process your order quickly. · Participants are to fill in the item code, quantity, and price on their order form.
· Please ensure that the participant's name, his or her teacher's/leader's name and class number appear
on every form. If a participant has more than one form, please staple them together.
· Please verify that all information is legible, correct, and complete, then separate the WHITE copy of the order form from the rest of the order form.
· Return only the WHITE copies of the order form to Sunsweet.
Collecting Orders Place all the WHITE copies of each participant's order forms into a 10" by 13" Class/Team envelope provided in your sales kit. Please complete ALL information on the outside of each envelope.
School/Organization Envelope Insert all class/team envelopes into the 15" by 18" School/Organization Return envelope. Complete all the information requested on the outside of the envelope, then seal and forward it to Sunsweet, PRE-PAID. If you require more than one Return envelope, please ensure that all the applicable envelopes are taped together very securely. Your order will be processed and shipped to you within three to four weeks.
PRE-SOLD SALES (Read this section only if you are conducting a pre-sold sale with prepackaging per participant.)
At the end of sale, collect all brochures and order forms, totaling the orders. Total the prizes separately. Add up the class/team totals for a grand total. Your Sunsweet sales kit includes Master Order forms for ordering product. Use this form to specify items and quantities your wish to order.
This can be accomplished two ways: By fax toll free at 1-800-665-9982 or By telephone at 1-800-268-1250
RECEIVING AND DISTRIBUTING YOUR ORDER
Accepting Delivery When your product arrives, immediately count all boxes. If you discover any damaged boxes or shortages, ask the driver to make a notation on his shipping papers and have him sign. Packing slip(s) listing the contents of all boxes shipped are located in the last box of your shipment, marked with a bright orange sticker.
If you discover any damages, shortages or overages, report them to Sunsweet as soon as possible (within 24 hours please!).
Sunsweet will ship any missing products to you at no charge if we are notified within 24 hours of the arrival of your order. Please note that occasionally customers find that an item they thought they had ordered was not in fact ordered in the first place. In this case, you would need to place a re-order for the missing items.
If you have damaged items, Sunsweet's customer service representative will provide you with instructions.
DISTRIBUTING PRODUCTS
Pack-to-Participant Orders
(Read this part only if you are conducting a Pack-To-Participant sale.)
All Pack-To-Participant boxes are labeled with your participants' names and class/teams to assist locating specific class/team and participant shipments. Before distributing your participants' carry bags, please verify the contents of each bag with the Participant Summary sheet enclosed with the products in the bag. Sunsweet prides itself in filling accurate orders with the assistance of bar code scanning! This, of course, alleviates any order discrepancies.
Distribute each carry bag to its appropriate participant.
Non-Pack-To-Participant Orders
(Read this part only if you are NOT conducting a Pack-To-Participant sale.)
Arrange boxes in the same sequence as the product appears on the brochure. Using the Sunsweet carry bags provided with your order, fill each bag with the appropriate products and quantities in accordance with the individual participant's order form. After you have completed filling the order: include 1 (one) money envelope and the order form in the carry bag. Make sure all bags are thoroughly checked before distributing them to participants.
Re-Orders
We suggest you hold off for three to five days and then place your re-order for all your additional product requests at one time. This will reduce the number of shipments, shipping and handling charges and the number of invoices you'll receive.
Returns
Sunsweet accepts product returns up to 30 days after it was delivered to you. All returns must be given an Authorization Number by Sunsweet before they can be accepted. All returns are to be sent freight prepaid by you, except when goods are damaged or defective. Returns will not be accepted without a Return Authorization Number and freight prepaid unless authorized in advance by the Customer Service Supervisor.
MANAGING YOUR FUNDS
Payment Collection
Customers should be encouraged to pay by cheque made payable to your organization. They should never make cheques payable to Sunsweet.
Invoices and Statements
Sunsweet will invoice you separately for each order you place. The invoice details products, quantities and costs, and will be included with your order.
SUNSWEET TERMINOLOGY
Billing Statement
Freight Prepaid
Kick-Off
Main Order
Pre-Sold Sale
A document which summarizes your account activity, including all invoices, payments and credits.
There are no freight charges to be paid by the receiver of the goods.
An assembly held at the beginning of your sale to inform and motivate your participants.
The first order placed for product which is to be distributed to your end-buyers.
A sale in which your group sells products for future delivery.
Return
Sold-On-Sight Sale
Damage Order
Invoice
Kit Order
Any product returned to Sunsweet.
A sale in which the selling group presents products to their perspective customers for immediate purchase
An order to replace damaged products.
A billing document containing a detailed list of products, quantities and your costs, including taxes and freight (if applicable).
An order which contains sales materials necessary for conducting a fundraising campaign
Pack to Piece (Participant) Sale
Re-Order
Short Order
Any pre-sold sale in which product is shipped to the customer packaged separately for each participant of the sale.
Any subsequent order placed after your main order.
An order which replaces products the customer ordered (and was invoiced for), but did not receive.
For additional information, please consult with your local representative or call our office toll free,
1-800-268-1250